Fendhold · Support
Support
If this is an emergency, call 911 (or your local emergency number). Support email is not monitored around the clock and cannot send help.
Questions, problems, corrections and feature requests are welcome at support@fendhold.com. We usually reply within two business days. Please include the email address on your Fendhold account and, for a problem, your device and app version.
Common questions
How do I cancel my subscription?
On iPhone or iPad, cancel in Settings > your name > Subscriptions. On Android, cancel in the Google Play Store under Payments & subscriptions. For website purchases, cancel in your account settings or email us. Details: Subscriptions & Billing.
How do I get a refund?
App Store and Google Play purchases are refunded by Apple or Google. For website purchases, see the refund rules in our Subscriptions & Billing Policy.
How do I restore my purchase on a new device?
Sign in with the same app store account and tap Restore Purchases in Fendhold, or sign in to the same Fendhold account.
Does Fendhold work without internet?
Yes. Guides and your saved data are kept on your device. Connect regularly to get content updates and to sync changes to your other devices. Keep printed copies of anything critical, because devices and batteries can fail.
How do I delete my account?
In the app, go to Settings > Account > Delete Account, or follow the steps on Delete Your Account.
I found a mistake or something unsafe.
Thank you. Email support@fendhold.com with the guide name and what is wrong, and we will review it promptly.
Privacy questions or data requests
Email privacy@fendhold.com. See our Privacy Policy.